Fifty-two Branch Managers from all over the country assembled on July 12-14, 2017 for their fourth Branch Managers’ (BM) Conference to revisit the branches’ operational performance for the first half of 2017.
Held at the Sequoia Hotel, Mother Ignacia St., Quezon City, the three-day convention sought to identify strengths and issues of the credit operations and formulate workarounds for more efficient delivery of financial and non-financial services.
Regional Director for Luzon Operations, Ms. Rachelle M. Basiya, led the opening remarks. Alluding leaders’ courage to an eagle, she encouraged participants to perish their fear of taking risks when making decisions. The rest of the first day was highlighted with Pureit reinforcements; orientation on KMBI Development Foundation, Inc. (KDFI) headed by its Program Director, Mr. Reginold D. delos Reyes; updates on the Branch Operating Manual by Acting Manager for Client Transformation, Mr. Timothy John A. Pasicolan; orientation on the Client Protection Principle facilitated by Ms. Hazel Christine R. Bayaca, Deputy Executive Director for Transformational Development and Training Group (TDTG).
A new addition to the Microinsurance program of KMBI was also introduced during the second day – the Personal Accident Insurance, which aims to cover Program Members and their families in case of accidents.
The second day was capped off with a message from the KMBI President and Vice-Chairman, Mr. Eduardo C. Jimenez. In his closing remarks, Mr. Jimenez emphasized that KMBI’s greatest asset is its manpower. He also lauded all KMBI staff in complementing each other to sustain the organization’s mission.
Former Deputy Executive Director for the Credit Operations Group and incoming Surallah Branch Manager, Mr. Rhany P. Barrera, concluded the three-day conference with his acquired perspective on leadership from the book, “The Way of the Shepherd”. He relayed how managers can apply the book in modern day leadership to guide their subordinates toward motivation.
Since 2014, the BM Conference is being held annually to discuss issues within the operations and hone the leadership and technical skills of KMBI’s Branch Managers.